Privacy Policy

COOKIES

  1. Cookies are transferred to web browsers and are then stored in the memory of the devices and read by the server each time you connect to our website.
  2. Please note that the storage of cookies does not allow us to access a visitor’s private device or to read data other than that stored in cookies.
  3. We use so-called technical cookies, which enable the correct use of message transmission, the storage of the Guest’s settings and the compilation of simple website statistics.
  4. We use cookies and technologies to collect data that help us analyze the traffic on our website. This allows us to optimize its performance, improve the most popular solutions and display specific messages and offers. You can agree, disagree, withdraw your consent or manage your preferences by clicking here.

We use the following types of cookies:

  1. Technical cookies – necessary for the operation of the site.
  2. Analytical cookies – necessary to analyze traffic on the site.
  3. Marketing cookies – necessary for marketing activities.

 

Privacy Policy

Information on the protection of personal data of guests of “LIBURNIA HOTEL & SPA” SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

  1. The Controller of the Guest’s Personal Data is “LIBURNIA HOTEL & SPA” SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Cieszyn at 10 Liburnia street, 43-400 Cieszyn, KRS 0000467097,                        NIP: 5482663427, REGON: 243294795 (hereinafter referred to as the “Hotel”). The contact details of the personal data controller are as follows:

Telephone number: 33 8520531,

e-mail address: recepcja@liburniahotel.pl.

  1. The Data Controller has not appointed a Data Protection Officer.
  2. The Guest’s personal data shall be processed on the basis of a contract for the provision of hotel services concluded between the Guest and the Hotel. The purpose of processing the personal data is the provision of hotel services or other similar services provided by the Hotel at the request of the Guest. In addition, the Guest’s personal data may be processed by means of video surveillance used in the Hotel. The purpose of using video surveillance is to protect the Guest and other persons in or around the Hotel. The processing of personal data is based on Article 6(1)(a) of GDPR.
  3. If a Guest provides personal data regarding his/her preferences for his/her stay or the services provided, the Hotel may process such personal data for the purpose of improving the quality of the Hotel’s services or ensuring the Guest’s comfort or providing additional services to the Guest. This also applies to the processing of sensitive data. The legal basis for processing personal data for this purpose is the legitimate interest of the Hotel (Article 6(1)(f) of GDPR). The Hotel has assessed the impact of the activities undertaken for this purpose on the privacy of the Guest. This assessment has led the Hotel to conclude that the processing of personal data within the scope of the legitimate interest does not interfere with the privacy of the Guest and that such processing of the Guest’s personal data is intended to lead to an improvement in the quality of the services provided by the Hotel, which is intended to benefit the Guest in the form of a better understanding of the Guest’s needs. Therefore, the interests and privacy of the Guest shall not be affected.
  4. The Guest’s personal data may also be processed for the purpose of conducting Guest satisfaction surveys in connection with the services provided by the Hotel. The legal basis for processing personal data for this purpose is the legitimate interest of the Hotel (Article 6(1)(f) GDPR). The Hotel has assessed the impact of the activities carried out for this purpose on the privacy of the Guest. This assessment led the Hotel to conclude that the processing of personal data within the scope of the legitimate interest does not interfere with the privacy of the Guest, as such processing of the Guest’s personal data is intended to lead to an improvement in the quality of the services provided by the Hotel, which is intended to benefit the Guest in the form of a better understanding of the Guest’s needs. Therefore, the interests and privacy of the Guest are not affected.
  5. The Hotel hereby informs the Guest that the provision of personal data is a contractual requirement as well as a legal requirement (when documenting sales made by the Guest with a VAT invoice). Failure to provide personal data will prevent the conclusion of a contract with the Hotel and the issuance of a VAT invoice.
  6. The Hotel hereby informs that each Guest has the right to access, correct, update and delete his/her personal data. Each Guest also has the right to data transfer, restriction of processing, objection to processing and deletion of personal data, whereby the possibility (scope and situations) of exercising the aforementioned rights depends on the fulfilment of the prerequisites specified by law. The Guest to whom the data refer has the right to lodge a complaint with the Data Protection Commissioner, if he/she considers that the processing of his/her personal data violates the provisions of the GDPR.
  7. The Hotel hereby informs the Guest that the Guest’s personal data shall be stored for the entire period of providing the Hotel’s services to the Guest, as well as for the period of limitation of possible claims, including tax and civil claims. However, personal data processed by means of video surveillance shall be stored for a period of 30 days, unless special circumstances (e.g. an accident) require that the recording of the surveillance be kept for a longer period, including the period of any legal proceedings.
  8. The Hotel hereby informs that the personal data of the Guest are processed on the basis of a consent given voluntarily for the purpose of performing the contract. The processing of data for marketing purposes shall be subject to separate consent.
  9. The Hotel hereby informs the Guest that the Guest’s personal data may be disclosed to the following categories of recipients to the extent necessary:
  • entities providing accounting services cooperating with the Hotel,
  • law firms cooperating with the Hotel,
  • entities providing insurance services cooperating with the Hotel,
  • entities providing IT services and those providing support for and administering the Hotel’s IT infrastructure,
  • entities providing courier and postal services,

 

  1. The Hotel hereby informs about the right to lodge a complaint to the supervisory authority overseeing the processing of personal data.
  2. When booking accommodation at the Hotel through a travel agency or booking portal, the personal data of the Guest provided to the Hotel by these entities may include, in particular, the name and surname, date of stay, e-mail address and telephone number of the Guest. The exact source from which the Hotel obtained the Guest’s personal data can be obtained from the reception desk.
  3. The personal data that the Hotel collects may be subject to automatic profiling in order to tailor products to the Guest’s needs. This is necessary to provide discounts.
  4. All necessary information can be obtained by the Hotel by phone at 338520531, as well as by e-mail at recepcja@liburniahotel.pl